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Call me at (416) 338-5335 or email me at councillor_perruzza@toronto.ca

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Call 311, an operator is available 24/7 and in dozens of languages.


Registration for City of Toronto Spring and Summer Recreation Programs March 10th at 7 AM

FUNGuideE

The City of Toronto offers fun and affordable recreation programs for all ages, skill levels and interests. Registration for spring and summer recreation programs including summer camps begins at 7 a.m. on, March 10 in North York.

Many programs fill up quickly, so be sure to register starting at 7 a.m. on registration day.

How do I Register?

Step 1: Get family and client numbers

To sign up for recreation programs, Toronto residents will need a family number and client numbers for each member of the family. Before registration day, call 416-338-4386 or speak with staff at a City community centre to get these numbers.

Step 2: Choose programs

To find out about and choose programs, visit http://www.toronto.ca/torontofun or look in the FUN Guide program listings found at City Hall, civic centres, community centres and libraries. Residents are encouraged to have a few program choices for each person in case the preferred program is full.

Step 3: Register

Registration starts at 7 a.m. Many programs fill up quickly. The majority of registrations are processed on the first day for each district, and approximately 70 per cent of the total daily registrations are processed within the first hour. Be sure to have all information and payment options ready.

There are four ways to register:

- Online: On the web at http://efun.toronto.ca. Registering online is the quickest and easiest way to sign up for programs.

- By phone: Touch Tone Registration (TTR) at 416-338-0000.

- Operator assisted: Call 416-338-4386 to register through a customer service representative.

- In person: Register in person at select locations. For a list of these locations, visit http://www.toronto.ca/parks/registration, call 311 or speak to staff at a City community centre.

What if I can no longer attend the program I’ve registered for?

Parks, Forestry and Recreation programs are popular and many have waiting lists. If you are unable to attend the program you registered for, contact your local community centre or call 416-338-4386 so the spot can be offered to someone else.

Does the city provide any financial help if I cannot afford a program?

The City of Toronto offers a yearly credit called the Welcome Policy for residents with low incomes that can be used to register for City recreation programs. Anyone receiving social assistance (Ontario Works) and living in Toronto is pre-approved to receive this credit – talk to your caseworker. More information about the yearly credit is available at http://www.toronto.ca/wp.

Many community centres offer free recreation programs, including leisure swimming, skating, drop-in programs and more for children, youth and older adults. Older adults (60+ years) who register for adult programs receive a 50 per cent discount. More information about free and low-cost program options is available at http://bit.ly/1At00bg.


IMPORTANT NOTICE: Underground Construction

Project Sentinel (W15402)

Hydro

 

Toronto Hydro is planning to rebuild the aging distribution electrical system in our community. The rebuild includes upgrading underground electrical cables and replacing equipment within the City of Toronto’s public property allowance.

This civil and electrical portions of this project is expected to start by early March 2015 with an approximate completion date of early June 2015.

The boundaries include The Pond Road (North), Keele Street (East), Finch Avenue West (South), and Sentinel Road (West).

Throughout this project, power interruptions may be necessary to switch from the old to the new electrical system. Toronto Hydro will provide you with advance notice prior to any planned outages.

Toronto Hydro crews and contractors will take extra care and precautions around your property. The portion of the driveway, sidewalk and other areas affected by our work will be restored upon completion of the project as season, weather and schedules permit.

We appreciate your cooperation and ask that you exercise caution around construction areas. For more information on the powerUp initiative please visit: Poweruptoronto.ca or contact a Customer Operations Representative at 416-542-3366


City of Toronto Continues to Address Frozen Pipes

frozen-pipe-267648-m

The City of Toronto is continuing to respond to an unprecedented number of “no water” calls due to frozen drinking water pipes as a result of the prolonged, extreme cold weather.

The City is urging residents to help neighbours without water until crews can visit the home to investigate the issue. If, during the visit, the pipes are found to be frozen outside, crews will attempt to establish a temporary water supply to the neighbour, if consent is provided.

In the majority of cases, investigation has determined that the pipes are frozen within the home. Residents are encouraged to visit http://www.toronto.ca/frozenpipes for tips on how to thaw frozen pipes.

If these steps do not work, residents should call 311 and someone from the City’s no water “SWAT” team will contact them within 24 hours to schedule a site visit. Due to current call volumes, visits are being booked five days from today.

Once crews arrive, if the pipes are frozen outside and they have the neighbour’s consent, they will attempt to establish a temporary water supply connection (called a highline) by attaching a hose between the two homes. Neighbours will not be charged for any additional water use during this period.

If a highline is not possible, either for mechanical reasons or the neighbour would prefer not to install a connection, the property will be put on the list to have the outside water service pipe thawed.

To date, there are 223 homes on highline and another 171 on the list to be thawed. Thawing is an extensive process that involves excavating six feet into frozen ground to expose the pipe and apply heat. This can take anywhere from three to eight hours, as each property is different. As a result, it can take seven to 10 days for crews to visit each home to thaw the pipe.

To learn more about how to prevent and thaw frozen pipes and what the City is doing to address the issue, visit http://www.toronto.ca/frozenpipes.

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